Position Overview & Specifications
Job Description
· To collate, check, de-duplicate and merge daily/weekly data from CRM systems in csv/excel formats for accuracy, and input into internal CJM data management system
· Ability to extract data from multiples reports and combine into single reports with dashboard commentary
· Provide analytics to support business decisions
· Extracting raw data from various systems and manipulating into presentable information
· Produce written and verbal presentations of data analysis in an informative and approachable manner
· To manage data management systems and reporting suite daily/weekly
· To analyse/produce/update multiple reports within the ‘MiTel’ Telephony system
· To review and improve current operating methods to increase accuracy and efficiencies in report productivity
· To collate and produce month end client data reporting suites
· To support the Senior Management Team as and when required
· Data collection, input and production of reporting suite for each client and agents (daily/weekly/monthly), as required.
· Distribution of reports to Senior Management Team.
· The ability to manage and manipulate large amounts of data to provide summarised analysis
· Demonstrable skills in producing high quality management information
Collate and produce ad-hoc reports and updates as required.
Experience
· Demonstrable analytical skills, a passion for data and the ability to get into the detail whilst understanding the bigger picture
· Attention to detail and ability to follow process – a MUST
· Excellent mathematical and statistical skills – Minimum A Level in Maths
· PC numeracy and literacy (Microsoft Excel advanced ability – a MUST)
· SQL and or Microsoft Access experience desirable
· Accuracy of data entry
· Demonstrate a flexible approach to changes in the working practices and procedures
· Good communication skills
· Friendly and professional personality to match
Benefits
· Flexible working hours
· 22 days holiday + statutory bank holidays
· Contributory Auto Enrolment Pension Scheme
· Free on-site car parking
· Staff facilities
· Health cash plan (after passed 6 month probation)
Job Types: Full-time, Permanent
Salary: £30,000.00-£40,000.00 per year
Benefits:
- Employee discount
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Power BI Experience
Education:
- A-Level or equivalent (preferred)
Work Location: In person
Reference ID: LTK003
Expected start date: 24/03/2023