Position Overview & Specifications

Description of role:

Due to expansion of our team we are looking for Maintenance Engineers to help support the upkeep of our hotels and other locations within the Travelodge estate. This is a field-based role which involves visiting different locations within a geographical area and carrying out a variety of maintenance related tasks. You will interact with our colleagues in hotels, working with them to ensure you work in the most efficient manner.

Responsibilities:

Complete reactive and planned maintenance jobs within hotels across areas assigned

Complete emergency Health and Safety jobs within hotels across areas assigned
Develop strong working relationships with the hotel operations teams ensuring that the customer is the key focus
Comply with the requirements of Health and Safety, other relevant legislation and Travelodge policies and procedures
Ensure the Personal Protective Equipment (PPE) is used as required
Ensure that all jobs allocated are consistently completed to a satisfactory finish in accordance with agreed standards
Responsible for returning rooms to sale as quickly and efficiently as possible in a safe manner
Manage stock to agreed levels and ensure that you have parts available to complete jobs as quickly and efficiently as possible
Work from your work phone to complete assigned jobs

Essential Skills and Experience

Experience or an ability to complete a variety of hotel maintenance jobs
Able to use basic technology and systems to close jobs and respond to stakeholders
High levels of attention to detail
Drive and the determination to continuously improve
Always has the customer in mind and is an ambassador for the Travelodge brand
Good communication skills with internal colleagues and third parties
Able to deliver targets and complete assigned tasks
Holds UK driving licence and confident to drive a van

Desirable:

City And Guilds / NVQ 2 or equivalent in Plumbing / Carpentry / Painting / Plastering / Air-Con

Working Patterns:

40 hours a week
You will be required to work 5 out of 7 days (1 in 3 Saturdays). We aim to provide you with a rota 3 weeks in advance.
Normal weekly working hours: Typically 8.5 hours between the hours of 08.30 and 21:00 with an unpaid 30 min break
Place of work: Norwich and surrounding areas

Please only apply if you have a multiskilled background and experience within a maintenance environment or property maintenance